FAQ

Allowing someone into your home is a big thing.

I would like to answer some questions so that you can feel more comfortable with how I operate and what’s involved in the organising process. 

Who do you help?

My clients are all capable but busy women who just need a helping hand to get things sorted. I help them to declutter and organise their homes so that they can concentrate on more important things, like their families. 

I work with my clients on varies projects throughout the home. From kitchens and pantries to wardrobes and linen cupboards, home offices and even garages I am happy to assist my clients achieve their organising goals. 

How much do you charge?

I hate not knowing how much something costs so I am completely open about what I charge. A detailed list of all of my services and package pricing is listed here.

Should I clean up before you visit?

No. There is absolutely no need to clean up before I visit. In fact, it’s better if you don’t as it allows me to see the space how it is currently being used. This will give me a greater capacity to see where our time will be best spent.

I'm embarrassed by the state of my home, what if it's the worst you've seen?

As a Professional Organiser I am not interested in making you feel ashamed or embarrassed about your situation. I will not judge you or your home in any way. I just see clutter and disorganisation as a puzzle that I need to help solve. We all have to start somewhere. I would love to help you reach a point where you are proud of your home and not embarrassed by it.

Woman kneeling on the floor folding a teal blanket

How long will it take to get organised?

The process really depends on you and your decision-making ability. Every client and every space is different. Sometimes clients can make quick decisions, whilst others take a slow and more measured approach. 

Whatever the case, I will be there to make sure the session is as productive as possible. If you need a break that’s totally OK! Organising can be stressful at times. I can always find something to work on until you are ready to continue.

Do I have to throw away all my things?

No, absolutely not. The decision on what we do with your things is completely up to you. I would never make you throw away something that you wanted to keep. I may, however, ask you some tough questions. If clutter is affecting your way of life (feeling stressed, overwhelmed, or frustrated) or keeping you from your goals, it’s my job to help you to step through the decision-making process. I will be with you every step of the way, encouraging and supporting you in whatever decisions you make.

Will you help me donate or recycle my unwanted items?

Yes, I can certainly help you re-home your decluttered items. At the end of a session I will offer to transport up to 84L (which is about the size of my car boot) and will assist you in organising a pick-up of larger items, like furniture.

I regularly provide donations to the following charities: Goodwill, the Salvos, Vinnies and RSPCA charity shops. I also utilise a number of recycling programs such as Unplug and Drop and Bring it back. Depending on the item, I may take it to another location or charity. For example, I will take old towels to my local vets as they can use them for bedding for sick animals.

My aim is to take your unwanted items to be best place possible for them to be re-homed. If you decide you want your items taken to a different charity or location I will try to accommodate where possible.

Do I need to be present during the session?

Ideally you would be present for the organising session. Sessions generally go faster when the client is present and able to make on the spot decisions. I try to make the experience a learning opportunity and teach you how to maintain your space in the future. This is best achieved by working through the space together.

However, life can be busy sometimes so I understand if you require me to work independently. I will need your input and direction at the beginning so that I can declutter and organise your space to suit your personal needs. At the end of the process, there may need to be some adjustments made to
make sure that you are 100% happy with the way I have organised your space in your absence.

Can my children be home whilst we organise?

I have no problem with children being present during the organising session. If we are working on a child’s room, playroom or child’s possessions it would be a good idea to talk to them about what is going to be happening and allow them to be a part of the process.

However, if we are working in a different part of the home, having children there can often slow the process down and can even hinder the decision-making process in some cases. If you want to make the most out of the time we have together, I would recommend small children be otherwise supervised.

Is our work confidential?

Absolutely! Your privacy is of the upmost importance to me and I would never share any of your personal details. You can be confident that our sessions will be a private matter and that you are my number one priority.

What areas do you service?

Organised by Sally is based in Blackwood, South Australia. I typically service areas within 20km from Blackwood. If a client is outside this area a small travel fee may be charged.

How do I get started?

Simply visit my contact page and get in touch. I will get back to you and arrange a time to chat so we can discuss your needs.